FAQ for exhibitors

As an exhibitor you can address your customers worldwide and independent of location and thus stay in the relevant set.

•     You position yourself with the relevant target group on our trade fair platforms
•     You can get in direct contact with potential customers via the web session
•     Web sessions provide direct interaction with your customers and valuable feedback
•     With our tool Matchmaking you can meet customers directly, even before the start of the (virtual) trade fair
•     With our Tool Matchmaking you can open personal virtual meeting rooms with max. 4 participants.
•     In our showroom you have the possibility to present your company and your products worldwide and independent of location. The following contents can be presented:
  •         Company presentation (company portrait, videos, brochures)
  •         Product range (descriptions, pictures, videos, brochures)
  •         Contact information (with picture, phone number, e-mail address, name, position)
  •         Press releases
  •         Event information

The extensive exhibitor live we-sessions of the drupa preview can be visited as Livestream and can be used for questions in the chat. Within the matchmaking there is the possibility to use virtual meeting rooms. These are open for meetings from the beginning of October until drupa in April 2021. Appointments can be arranged in advance.

During the drupa preview days exhibitors have the opportunity to conduct their live web session. In addition, new content will be posted in the Conference Area during the drupa preview days.

On the following day the drupa preview day in 2020 will take place:

• 27.10.2020

Further drupa preview days for 2020 and 2021 are yet to be announced.

In order to be able to get in direct contact with your customers, a personal online presence is recommended. Of course you can also make appointments with visitors in advance for specific times via our Networking Plaza. Our exhibitors' live web-sessions will take place within the normal opening hours of drupa. We therefore recommend that you attend in person during normal Central European office hours.

For a live web-session the use of the conference software Zoom is necessary. If you have booked a web session, our technical service provider will contact you and arrange an appointment to check the technical conditions together with you in time and give you tips. Preliminary information, including technical requirements, can be found in the product description in the OOS.

Yes, you will receive a list of the participants who have participated in your web session. You will receive the following participant data: Salutation, name, first name, e-mail, company, position. This list will be sent to you after your web session in form of an Excel table.

A list of the participants who have viewed your profile cannot be provided.

The online showroom gives you the opportunity to present your products and services individually. Take advantage of the integration of product videos, live web-sessions and other media-effective placements from the product range of our publishing partner Neureuter. Visit our Online Order System (Marketing & Press area) to prepare and design your presentation in the best possible way. Our publishing partner is here to help you.

Your online showroom should offer as much different content as possible in order to attract visitors.

You can get support in creating your company profile from our publishing partner Neureuter. You can find contact details here:

• The exhibitor database entry will remain online from the time of registration until new admission for drupa 2024
• Product and enterprise videos will be switched live on 20 October 2020. Live web-sessions will remain available as video-on-demand for interested parties in their company profile even after the event.
• Participation in drupa preview is free of charge for visitors. However, registration is required.

In principle, anyone can participate in the matchmaking. So if you normally have 20 sales representatives at your stand, they can all take part in matchmaking. The only important thing is that everyone registers individually. Take advantage of this uncomplicated opportunity to establish contacts with many visitors in advance and to arrange individual appointments.

You can make online appointments with visitors from October 6th 2020. To do so, you must register with the Matchmaking tool and actively use the tool.

Further questions about matchmaking are answered on our special FAQ matchmaking page.